MERCHANDISE SPECIALIST - OLD NATIONAL CENTRE
Company: Live Nation
Location: Indianapolis
Posted on: October 19, 2024
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Job Description:
Job Summary:Who are we?Live Nation Entertainment is the world's
leading live entertainment and eCommerce company, comprised of four
market leaders: Ticketmaster, Live Nation Concerts, Front Line
Management Group and Live Nation Network. As the largest producer
of live music concerts, Live Nation Concerts operates over 45
venues across the United States. For additional information, visit
http://www.livenationentertainment.com/Who are you?Employees have a
leading role in service experience our guests have. The extent to
which we recognize our employees for service well done, is the
extent to which they will care not only for the guests, but for
each other. That's why SAFETY for employees and guests is our first
priority. We show CARE around every corner and look to create
ENCORE moments of service excellence for everyone. Our commitment
to EFFICIENCY is our way of staying well-organized. So join us! We
need these kinds of skills and talents as we Create One in a
Lifetime Experiences for our Fans.Equal Employment OpportunityLive
Nation Entertainment strongly supports equal employment opportunity
for all applicants regardless of race, color, religion, sex, gender
identity, pregnancy, national origin, ancestry, citizenship, age,
marital status, physical disability, mental disability, medical
conditions, sexual orientation, genetic information, or any other
characteristic protected by state or federal law.Hiring
PracticesThe preceding job description has been designed to
indicate the general nature and level of work performed by
employees within this classification. It is not designed to contain
or be interpreted as a comprehensive inventory of all duties,
responsibilities, and qualifications required of employees assigned
to this job.Live Nation Entertainment recruitment policies are
designed to place the most highly qualified persons available in a
timely and efficient manner. Live Nation Entertainment may pursue
all avenues available, including promoting from within, employee
referrals, outside advertising, employment agencies, internet
recruiting, job fairs, college recruiting and search firms.The
Role:Merchandise Specialists are directly supervised by the venue's
Merchandise Manager. They are scheduled on a show-by-show basis
based on skills, availability, and rotation. They arrive at a
concert venue on show day and support general operations, including
merchandise inventory, distribution, and visual display.
Specialists will fulfill customer orders quickly and carefully, as
well as performing secondary tasks as prescribed by the Merchandise
Manager. After the show, specialists reassemble the remaining
merchandise, support over-all reconciliation, and perform reset
duties for the stand locations.Assemble temporary locations as
needed to support show operationsClean merchandise sales locations
as needed to ensure a positive experience for the customersAssist
in transport and organization of merchandise inventory as part of
initial receipt of goodsSelling artist merchandise to fans
including t-shirts, posters and other miscellaneous items from the
tourWorking knowledge of cash handling, calculator skills, guest
relations, register skills, cash outs and salesmanshipSkills in
communication, selling, accuracy with numbers, counting
inventoryConsolidate inventory from stand location into a single
inventory for reconciliation, by style and sizeAssist in transport
and load-out of reconciled inventory as part of operational
close-outManage Cash 2 Card cashless systemResponsible for handling
sales transactions, money, and accounting for amount received
during the showAbility to work in a fast-paced environmentHelping
answer questions from guests regarding the venue and
merchandisePerform physical duties as required by the role, such as
moving equipment or transferring merchandise between
locationsFollow instructions given by their supervisor, the venue's
Merchandise Manager, for any other work required to complete show
close-outMust be 18 years or older to applyPolicies Impacting
Merchandise SpecialistsMerchandise Specialists are expected to
arrive on-time, as scheduled by the Merchandise Manager. If a
Specialist cannot arrive at the assigned time, it is their
responsibility to contact the Manager and provide revised
availability. The Manager then has the right to revise arrival time
or cancel the assigned shift based on Specialist
availability.Specialists are scheduled on an event-to-event basis,
depending upon their availability, skill-set, and overall need of
the show's merchandise operation. Live Nation does not employ a
system of seniority to schedule Merchandise Specialists. If
available staff exceed the needs of a particular show, Merchandise
Managers will strive to ensure Specialists are provided with the
opportunity to work shows on a rotational basis.Specialists are
required to behave in a polite, professional, respectful manner
while on venue grounds. Violations of this bedrock standard will be
addressed seriously, using Live Nation disciplinary policies as
needed to ensure a safe and comfortable workplace.Firearms and
other weapons are not allowed on venue property unless specifically
approved by Venue Management.Job RequirementsMust be able to
available for the entire concert day, with shifts as long as 15
hours (with breaks)Must be able to stand for long periods of
timeMust be able to lift up to a 50 pound boxMust be able to work
in outdoor environments in extreme temperaturesMust have a working
understanding of touch-screen based systemsMust be of legal working
age in the stateApplicants for employment in the U.S. must possess
work authorization which does not require sponsorship by the
employer for a visa.
Keywords: Live Nation, Bloomington , MERCHANDISE SPECIALIST - OLD NATIONAL CENTRE, Other , Indianapolis, Indiana
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