Outlet Associate (Part-Time) - Franklin Road Outlet
Company: Goodwill of Central & Southern Indiana
Location: Indianapolis
Posted on: October 16, 2024
Job Description:
tarting at $14 per hour!!!Job SummaryThe Outlet Associate
assists the outlet leadership in reaching the operational goals of
the site by functioning in various capacities within the outlet
location. Some of the various duties an Outlet Associate performs
include: cashiering, sorting items and ensuring quality control,
moving large items, sorting recyclables, providing general
housekeeping and grounds maintenance, accepting donations (where
applicable), and providing a high level of customer service. The
environment is production- and safety-focused. All positions have
daily quotas to reach.Hours of Operation: 6 a.m. to 8p.m. Monday
thru Saturday and 10a.m. to 8p.m. SundayExample Duties and
ActivitiesFront of House Roles:
- Rings up customer orders, maintains a balanced drawer, and
follows all cash handling procedures and protocols.
- Provides general information about Goodwill programs to educate
customers and answer questions. Directs all higher-level questions
to leadership
- Maintains cleanliness of the facility, both inside and
outside.
- Safely moves properly priced and tagged furniture to the sales
floor and arranges it in an orderly manner.
- Assists with customer furniture carry-out requests.
- Exhibits a willingness to cross-train in various outlet
functions.Back of House Roles:
- Meets all designated daily production/quality quotas and
updates production sheets.
- Sorts through belts to ensure all personal and confidential
materials have been removed from donated items and that any items
with hazardous materials are removed
- Notifies leadership when money, credit cards, weapons, and
personal or questionable objects are found.
- Accepts donations from customers and maintains a clean and
clear donation door while educating customers on current Goodwill
promotions, including the rewards program.
- Quickly and accurately sorts products and distributes them to
appropriate areas, prioritizing the maximum value of each donation
to minimize what is put into trash.
- Maintains an efficient working area by ensuring the backroom is
clean and organized (all boxes labeled, everything in its place,
and a place for everything). Keeps the area swept and clear of
spills.
- Loads and unloads trucks as needed and regularly uses heavy
equipment, including a pallet jack, double stacker, floor
scrubber,, baler, and hydraulic lift.
- Performs inspection of salvage and recycling material, and uses
inspection equipment as necessary to comply with customer
specifications, internal specifications, and regulatory and legal
requirements.Required Competencies
- Degree and Credential Requirements: NONE! We value candidates
who can demonstrate capability and articulate how prior experiences
will help them contribute. We believe in continuous learning and
professional development.
- Knowledge of Warehouse Processes - Possesses familiarity with
receiving, putaway, storage, picking, packing, and shipping to
ensure continuous efficient warehousing operations. Has used a
pallet jack, double stacker, baler, and/or tipper.
- Communication Skills - Articulates thoughts and expresses ideas
effectively using oral, written, visual and non-verbal
communication skills, as well as listening skills to comprehend
customers' needs. Delivers information in person, in writing, and
in a digital world.
- Customer Focus - Has the ability to see, comprehend and relate
with customers in an impartial, unbiased yet effective and balanced
manner; builds and maintains customer satisfaction with the
products and services offered by the organization; provides
excellent service to internal and external customers.
- Mathematical Aptitude - Adds and subtracts two-digit numbers
and multiplies and divides with 10s and 100s. Is able to perform
these operations using units of American money and weight
measurement, volume, and distance.
- Reasoning Ability - Ability to apply common sense to carry out
instructions furnished in written, oral, or diagram form. Ability
to deal with problems involving several concrete variables in
standardized situations.
- Teamwork - Works well with others and makes valued
contributions to the outputs of others in order to assist the team
or project to achieve the required outputs.
- Ethical - Adheres to procedures and protocol, including
maintaining confidentiality in passwords, logging on and off
procedures, and adherence to Goodwill's values.
- Attention to Detail - Attends to details and pursues quality in
accomplishing tasks, including safety awareness.
- Time Management - Manages one's own time and the time of others
effectively.Preferred Competencies
- Technical Knowledge - Has familiarity with computers and
relevant software including basic computer and Internet navigation
skills.Other RequirementsReasonable accommodations may be made to
enable people with disabilities to perform essential job functions.
- Hard to Very Hard Physical Work - Is able to spend time in
excess of 8 hours sitting, standing, walking, stooping, kneeling,
and crouching. Uses hands to grasp, carry, feel, or touch products
and machinery. Has the ability to move and lift up to 50 pounds.
Can manage frequent exposure to moderate noise and temperature
variations.
- Visual Acuity - Has close, distance, peripheral, color vision
abilities, depth perception, and is able to adjust focus.Benefits:
Full-time employees may participate in a comprehensive benefits
program that includes:
- Continuing education and leadership development as well as
tuition reimbursement
- Comprehensive health plan
- Generous paid time off (PTO) and paid holidays
- Sabbatical and parental leaves
- Life, dental and vision insurance
- Short- and long-term disability plans
- Nationally recognized preventive health and wellness
program
- Section 125 pretax health spending account, dependent care
spending account, and premiums
- Retirement planning options with generous company % match
- Eligible for the Public Student Loan Forgiveness (PSLF)
programMission and Values: Goodwill of Central and Southern Indiana
is an EEO Employer/Vet/DisabledRetail1
Keywords: Goodwill of Central & Southern Indiana, Bloomington , Outlet Associate (Part-Time) - Franklin Road Outlet, Other , Indianapolis, Indiana
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