Tech Support Specialist
Company: OneMain Financial
Location: Evansville
Posted on: October 9, 2024
|
|
Job Description:
OneMain is currently hiring for Tech Support Specialists to join
our OneSupport team. OneSupport is an internal help desk that
provides technical and account support to OneMain team members. We
strive to assist the company in all technical aspects and provide
support through inbound calls and chats. Applicants must display a
strong aptitude for customer service and be motivated to learn
financial and technical skills. A comprehensive 10-week training
program is provided to all new team members along with excellent
opportunities for career growth and development. In the Role
Password Administration Chat Support Supporting customer
applications, account servicing, and branch balancing Basic
technical support for issues related but not limited to desktops,
laptops, printers, network infrastructure, iPads, Remote Access,
mobile devices, and email Assisting other departments with
responsibilities and business needs Requirements Strong verbal and
written communication skills Aptitude for critical thinking and
problem solving Capability to multitask Open minded towards change
and dynamic workplace Flexible and Adaptable Customer Service
Mindset High attention to detail Ability to work independently and
within a team Location Evansville, IN - Hybrid Hours During the
10-week training course, hours will be 8 AM --- 5 PM. After being
fully trained, the hours will vary according to the schedule below:
Mon --- Friday shifts are as follows: 7 AM --- 4 PM 8 AM --- 5 PM 9
AM --- 6 PM 10 AM --- 7 PM 11 AM --- 8 PM 12 PM --- 9 PM Saturday
shift is 7:00 AM --- 3:30 PM, with a day off throughout the week.
You will not be required to work more than one Saturday a month.
Who we Are OneMain Financial (NYSE: OMF) is the leader in offering
nonprime customers responsible access to credit and is dedicated to
improving the financial well-being of hardworking Americans. Since
1912, we---ve looked beyond credit scores to help people get the
money they need today and reach their goals for tomorrow. Our
growing suite of personal loans, credit cards and other products
help people borrow better and work toward a brighter future. Driven
collaborators and innovators, our team thrives on transformative
digital thinking, customer-first energy and flexible work
arrangements that grow lives, careers, and our company. At every
level, we---re committed to an inclusive culture, career
development and impacting the communities where we live and work.
Getting people to a better place has made us a better company for
over a century. There---s never been a better time to shine with
OneMain. Because team members at their best means OneMain at our
best, we provide opportunities and benefits that make their health
and careers a priority. That---s why we---ve packed our
comprehensive benefits package for full- and some part-timers with:
Health and wellbeing options for team members and their dependents
Up to 4% matching 401(k) Employee Stock Purchase Plan (10% share
discount) Tuition reimbursement Continuing education Bonus eligible
Paid time off Paid volunteer time And more
Keywords: OneMain Financial, Bloomington , Tech Support Specialist, Other , Evansville, Indiana
Click
here to apply!
|