Division Manager: Roofing*

Company: Bone Dry Roofing, Inc.
Location: Bloomington
Posted on: February 11, 2025

Job Description:

Your primary responsibility is to represent RCV Roofing, part of the Bone Dry Family, with the highest degree of professionalism, punctuality, and integrity while providing our customers with respect, honesty, and the highest level of customer service.The Division Manager position is responsible for the overall management and day-to-day operations in the Roofing Department. This includes, but is not limited to, sales, production, callbacks, customer care, customer service, and safety.Duties and Responsibilities:

• Supervise all full roof replacement jobs and subcontractor crews
• Work daily with other divisions to coordinate workflow
• Verify work orders, materials, deliveries, and pickups
• Conduct quality control inspections as a final walkthrough with the homeowner and subcontractor for all roofing projects
• Maintain customer communication (via phone, email, and in-person) that reflects the RCV Way with all roofing projects
• Ensure each job is a success by earning the client's satisfaction and recommendation
• Resolve complaints, issues, and warranty claims in a timely and professional manner
• Communicate with the Scheduling Manager regarding board management and roofing schedules
• Ensure budgets and goals are met by working with the General Manager (GM) to guarantee the roofing division adheres to RCV policies and processes
• Manage workflow and expenses to ensure maximum efficiency and profitability
• Collect payment on all projects no later than 7 days
• Work closely with the GM, manufacturers, subcontractors, and suppliers to maintain positive relationships
• Fill in where needed as an inspector, production worker, or in the office as work dictates and be able to perform all tasks within your supervision
• Collect and analyze company data relevant to your department
• Note accounts of all customer interactions and errors
• Act as a representative of RCV for community and public relations
• Participate as a member of the Management Support team, which requires weekly meetings
• Identify, discuss, and solve company issues while leading, managing, and holding accountabilityRequirements:
  • 3+ years of previous experience in a related field
  • Management/leadership experience required
  • High School Diploma or equivalent; college degree preferred
  • Ability to use all types of ladders
  • Ability to get on all types of roofs
  • Must be able to occasionally lift and carry 50 lbs.
  • Valid Driver's License
  • Excellent communication skills
  • Ability to positively and professionally interact with co-workers, the general public, contractors, vendors, and RCV clients
  • Excellent time management, organization, problem-solving, and attention to detail skillsCompensation and Benefits:
    • $55,000 to $60,000 commensurate with experience; bonus eligible after 90 days
    • Medical, vision, and dental insurance
    • Company paid life insurance
    • Company paid short-term disability
    • 401(k) plan
    • PTO, vacation, and holidaysBone Dry Roofing is an Equal Opportunity/Affirmative Action employer. It is our policy not to discriminate against any Associate or Applicant. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, childbirth or related medical conditions, national origin, sex, age, disability or handicap, genetic information, citizenship status, service member status, or any other characteristic protected by federal, state or local law. This policy of nondiscrimination in employment includes, but is not limited to, recruitment, hiring, placement, promotion, transfer, employment advertising or solicitations, compensation, layoff, or termination of employment. If you require assistance in the application process, you are welcome to contact recruiting@bonedry.com, and a representative will be in touch.
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Keywords: Bone Dry Roofing, Inc., Bloomington , Division Manager: Roofing*, Executive , Bloomington, Indiana